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Open box, never used: what it means

We sell the Breville Barista Express (model BES870XL, US 120 V) as open box — never used. Here is exactly what that means for the machine you receive.

In short
  • Open box: the box has been opened.
  • Never used: the machine itself has not been used.
  • Complete with every accessory, in its original Breville box, covered by our 1-year warranty.

What “open box” means here

The original Breville box has been opened, so we do not sell the machine as new. The machine inside has never been used.

What is in the box

Every accessory listed under In the box on the product page is included — 11 items, from the Dosing Funnel™ and Razor™ dose trimming tool to the milk jug and the cleaning disc and tablets.

How you are covered

  • 30-day returns from delivery — see our returns policy.
  • 1-year limited warranty provided by Whitlock Coffee — see the warranty terms.
  • Arrived damaged, faulty, incomplete or not as described: replaced or refunded in full, including shipping.

The machine itself

The Barista Express grinds beans with a built-in conical burr grinder (16 settings), uses a 54 mm portafilter with an 18 g dose, heats with a Thermocoil and PID temperature control at 200°F, and has a manual steam wand. The full specification is on the product page.

Whitlock Coffee is an independent retailer. We are not affiliated with, endorsed by, or sponsored by Breville. Breville and Barista Express are trademarks of Breville Pty Ltd and identify the product. The warranty on units we sell is provided by Whitlock Coffee, not by Breville.